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The paperwork · Delivery
Imgica AI is a purely digital platform. All purchases, whether tokens, monthly plans, or annual plans, are delivered instantly to your account over the internet.
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Instant Delivery
All tokens and plan upgrades are activated immediately upon successful payment confirmation. No waiting, no manual processing.
Digital Only
Imgica AI is a 100% digital service. We do not ship any physical goods. All purchases grant access to digital features and tokens within your account.
Available Worldwide
Our service is delivered over the internet and is accessible from any country where our platform is available, immediately after purchase.
Secure Delivery
Tokens and plan features are automatically applied to your authenticated account. You will receive a confirmation email after each successful transaction.
1. Payment confirmation. Once your payment is successfully processed by our payment gateway, our system receives an instant confirmation webhook.
2. Automatic token allocation. Within seconds of confirmation, the purchased tokens or plan tier is applied to your Imgica AI account. No manual steps are required on your part.
3. Email confirmation. You will receive a confirmation email at the address linked to your Imgica AI account. This email serves as your invoice and delivery receipt.
4. Accessing your tokens. Log in to your Imgica AI Studio to see your updated balance. Tokens are available for immediate use across all features on the platform.
No physical address is required for delivery. Since all services are digital, your postal address is collected only for billing and legal compliance purposes and is never used for physical shipping.
When will I get access after payment?
Access is granted instantly upon payment confirmation, usually within a few seconds. If you experience a delay beyond 5 minutes, please contact our support team.
Do I receive any physical item?
No. Imgica AI is a digital platform. All purchases are for digital tokens or feature access only. Nothing is shipped to your postal address.
What if my tokens don't show up?
If your account balance does not reflect the purchase within 10 minutes of payment, email us at support@imgica.com with your payment reference and we will resolve it promptly.
Can I get a refund if I change my mind?
Yes, within 24 hours of purchase if the tokens have not been used. Please refer to our Refund Policy for full details.
Is there a delivery charge?
No. There are no shipping or delivery charges. The price you see at checkout is the complete amount you pay.
Our support team is available Monday to Saturday, 9 AM to 6 PM IST. We typically respond within 2 hours.